Teaching directory
Course 2024-2025

Communication, argumentation and negotiation in the field of ICT [INFOB134]

  • 3 credits
  • 15h
  • 2nd quarter
Language of instruction: French / Français

Learning outcomes

Learning outcomes At the end of the course, the student will be able to : • understand the concept of communication and the rules for optimising it; • develop a structured argument; • understand the mechanisms of negotiation ; • conduct professional negotiations ;

Objectives

Course objectives To enable students to 1) discover and appropriate the basic concepts of written, verbal and non-verbal communication (sender-receiver), 2) develop a structured argument to convince, 3) and to have the specific mechanisms for negotiation to be able to implement them in an optimal way.

Content

Will be presented during the course sessions


Teaching methods

Teaching methods - Pedagogical aspects Overview of the different teaching methods used throughout the course sessions: • Focus of the approach and the examples given on the field of IT in the broad sense; • Theoretical contributions to establish reliable reference bases; • Concrete case studies/experiences provided by the students or the teacher; • Viewing and analysis of videos presenting real or caricatured situations of communication, argumentation and negotiations; • Readings, analyses and discussions of articles, programmes or books; • Use of Wooclap for student interaction;

Evaluations

Evaluation The review 1. June examination sessions For the June examination session the examination is written. Written test (without syllabus or course notes) This written test will consist of open-ended questions aimed at assessing the student's knowledge and understanding of the concepts seen in the course, and at measuring the degree of integration of these concepts (case studies and concrete situations, contribution of personal examples not seen in the course, etc.). The student must study and know the course material in order to be able to answer the exam questions. This written test counts for 20 points. 2. Second session - August/September examination session Written test (without syllabus or lecture notes) This written test will consist of open-ended questions aimed at assessing the student's knowledge and understanding of the concepts seen in the course, and at measuring the degree of integration of these concepts (case studies and concrete situations, contribution of personal examples not seen in the course, etc.). The student must study and know the course material in order to be able to answer the exam questions. This written test counts for 20 points.

Language of instruction

French / Français

Location for course

NAMUR

Organizer

Faculté d'informatique
rue Grandgagnage 21
5000 NAMUR
P. 081725252
F. 081724967
secretariat.info@unamur.be

Degree of Reference

Undergraduate Degree