Business Intelligence [IBAGM332]

Learning outcomes

At the end of this course, students will be able to define the main concepts of BI, discuss their integration into performance management and study the impact of a BI system at different levels of an organisation.

Content

Every organisation is full of data in electronic form. Is it capable of extracting useful information from it? This course presents the main tools proposed by Business Intelligence, their architecture and their implementation. It then examines how they can contribute to performance management and support decision making at both strategic and operational levels. In particular, the course covers: • BI vs ERP • Classical architecture of a BI pollution • ETL and Data Quality • Data Warhouse • Multi-dimensional models and OLAP • Data Mining • KPI, Dashboard, Scorecards and Cockpit