Organisational and change analysis [EACCM301]

Learning outcomes

The different models, tools and exercises are designed to enable participants to be able to : - To analyse an organisational configuration in detail, in order to detect its strengths and limitations - Designing mechanisms to enable the organisation to capitalise on the knowledge that develops within it - Carry out a diagnosis of an organisational change - Plan and build collectively different steps and key actions in a change process - To step back from the reactions (including their own) to change, and to respond to the emotions and needs of their team in a change situation

Objectives

Targeted skills 1)Analytical skills 1.1 Conceptualise the support approach at the interface of different fields in order to be able to adapt its action to the environment 1.2 Analyse different situations at micro, meso and macro levels of personal or professional development and draw out the implications in terms of coaching 2)Coaching process development skills 2.1 Develop different forms of support for people, professionals, projects and organisations based on a critical analysis of contexts 2.2 Designing and regulating innovative support approaches, in line with the situations encountered, relevant to the organisational contexts and according to the issues identified 2.3 Integrating support into a management approach 3) Ethical and deontological skills To place the support in ethical and deontological dimensions by grasping the individual, relational and organisational issues Objectives The aim of the course is to enable participants to think and act in terms of supporting their organisational project(s). Three areas will be explored: organisational analysis, knowledge management and change management. The objectives are as follows: - Master theories and analysis tools in the field of organisational analysis and change management - Analyse the challenges of supporting an organisation, identifying its strengths and weaknesses, so as to detect the levers for action and the risks - Conducting prospective analysis and evaluation in order to manage and support change processes - Develop a reflective and critical posture with regard to the various contents presented, and in relation to one's professional actions

Content

1. Analysis of organisations : o The major epistemological currents within organisational theories o A definition of the organisation and its internal (physical, social, cultural, technological) and external components o A diagnosis of the organisation as a basis for coaching: an introduction to Mintzberg's configuration theory 2. Change management: accompanying the organisation and individuals through change • Cultural and strategic diagnosis • Coaching: individual (Bareil), team (Agile Change/Workshop Mode), and organisational (Kotter, Moutot & Autissier); leadership and emotional skills • Steering: monitoring and measurement tools